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Interview with USPS on how the Postal Service handles the holidays season deliveries

usps2344Christmas is the busiest period of the year for the majority of postal operators in the world. How important is Christmas for the United States Postal Service in terms of volumes, turnover, workload etc.? The end of the year is indeed the busiest time for us. Volumes we need to process in the holiday season […]

Posted on 27 January 2015 | 6:28 pm

Keepin’ It Simple? | Office of Inspector General

pricingSteve Jobs was famous for the ingenious simplicity of his designs. And, of course, his single button iPhone, now the standard in smart phoning, is a great testament to the value of simplicity. As in design, simplicity in pricing, and a related simplicity of choices, are appealing to consumers. There is even empirical evidence that […]

Posted on 27 January 2015 | 6:06 pm

Timely information helps USPS customers during bad weather

snowDuring winter storms and other bad weather, USPS posts timely information online about Post Office and plant closures and service disruptions. USPS Service Alerts is updated frequently, with information on specific facilities and ZIP Codes. For example, as of 10 a.m., Jan. 27, the site reported the Northeast blizzard had caused the closure of facilities […]

Posted on 27 January 2015 | 6:03 pm

Package delivery powerhouse – USPS now one of the ‘Big 3,’ top industry exec says

usps-plant-packagesThe Postal Service has “transformed itself from a humble mail carrier to a package delivery powerhouse,” a top mailing industry executive writes in Entrepreneur magazine. “There’s a tendency to discuss shipping in terms of the Big 2 instead of the Big 3. So I want to set the record straight: Today’s Postal Service is just […]

Posted on 27 January 2015 | 6:01 pm

Social status – USPS transforming customer service online

uspstwitThe Postal Service’s Social Media Operations Center continues to transform the way USPS interacts with customers online. Since mid-November, the center has handled almost 31,000 customer service issues on Twitter using the new @USPSHelp account. Many issues involve package and mail tracking or delivery. One example: When a customer “tweeted” that his packages were being […]

Posted on 27 January 2015 | 5:58 pm

USPS OIG: Efficiency Review of the Chicago, IL, Network Distribution Center

bmcWhat The OIG Found. Opportunities exist to improve the efficiency of some operations at the Chicago NDC. The Chicago NDC did not attain the average productivity of comparable NDCs. Specifically, we found the Chicago NDC’s parcel sorter machines and sack sorter operations were inefficient and determined the facility used more workhours in mailhandler operations than […]

Posted on 27 January 2015 | 5:56 pm

The Multiplier Effect: How consolidating mail processing plants hurts the economy

usps-plantworkerWhen the Postal Service closes a large mail processing plant, it doesn’t just impact postal workers.  There can also be significant indirect effects.  Other people lose their jobs, business activity slows, tax revenues decline.  The loss of postal jobs thus has a multiplier effect that ripples through the economy of the entire region.  When dozens […]

Posted on 27 January 2015 | 5:54 pm

Madison postal worker sentenced for stealing gift cards

Nikolaus-Jones-jpgA Waunakee man and former postal employee was sentenced for stealing mail that included gift cards. Nikolaus Jones, 33, was sentenced Monday to nine months in custody, followed by two years of supervised release, and was ordered to pay restitution. He pleaded guilty in October to theft of mail by a postal employee. Jones collected […]

Posted on 27 January 2015 | 5:52 pm

USPS Service Alerts – Operations suspended across several states

servicealertWinter Storm Juno continues to impact postal operations in the Northeast region. Parts of Connecticut and Massachusetts have seen more than a foot of snow, and the New York region has been blanketed with snow accumulations of a half foot to 18 inches. Coastal flooding has closed roads in eastern Massachusetts, and thundersnow (snow accompanied […]

Posted on 27 January 2015 | 5:51 pm

Lawmakers Bicker Over Treatment of Feds in First Oversight Committee Meeting

chaffezRep. Jason Chaffetz, R-Utah, began his first address as chairman of the House Oversight and Government Reform Committee offering olive branches to the Democratic minority and with promises to work together in ways where his predecessor, Rep. Darrell Issa, R-Calif., failed. He also spoke highly of the federal workforce, calling the employees “wonderful,” “diligent” and […]

Posted on 27 January 2015 | 5:49 pm

Suspect, two victims in murder suicide shooting were postal workers

murdStanislaus County sheriff’s deputies continue to investigate an apparent murder-suicide that claimed the life of two men and are still waiting to speak with the woman who survived the attack. Authorities believe Mario Martinez, 39, shot wife Maricela Martinez, 38, and Modesto resident Mario Medina, 46, along a country road north of Newman on Saturday […]

Posted on 27 January 2015 | 5:45 pm

Postmaster pleads guilty to taking prescription painkillers from mail packages

Medicine-pillsA former northern Iowa postmaster accused of stealing painkillers from the mail has pleaded guilty in a Sioux City federal courtroom. Fifty-five-year-old Danny Miller, of Ventura, was charged with mail theft by a postal services employee. His trial had been scheduled to begin next week. A federal grand jury indicted Miller in October. Federal prosecutors […]

Posted on 27 January 2015 | 5:40 pm

Brooklyn Post Office Nixes Prospect Heights Move After ZIP Code Snafu

extralargeThe new post office had the wrong address. Boerum Hill’s post office will not move to Prospect Heights, the United States Postal Service said this week, after it came to light that the Dean Street building set to be its new home is not in the right ZIP code. The Times Plaza station at 542 […]

Posted on 27 January 2015 | 5:37 pm

Grateful Dead Fans Flood U.S. Postal Service with Pre-Sale Ticket Requests

the-dead-in-2009The Grateful Dead has some of the most passionate fans in music history. Pre-sales for the jam band’s Fourth of July reunion show with Trey Anastasio overwhelmed the group’s camp since opening Jan. 20. Dead 50 reports that more than 60,000 envelopes with ticket requests were received. Relix estimates that those envelopes contain over 350,000 ticket requests for the three-night […]

Posted on 27 January 2015 | 5:30 pm

USPS to raise shipping rates 3.4%, but rules out dimensional pricing

Rising_Prices_000019541083XSmallThe US Postal Service has proposed a 3.4% average price increase for its competitive shipping products from April 26, 2015. The submission to regulators said prices would increase 8% for the bulk ground shipping product Parcel Select, while the service formerly known as Standard Mail commercial parcels, now Parcel Select Lightweight, will see rates increase […]

Posted on 27 January 2015 | 5:27 pm

USPS Service Alerts – Winter Storm Juno

servicealertThe National Weather Service has released a winter storm watch for Winter Storm Juno from 7 p.m. Monday evening into Wednesday morning.  The storm is forecast to blanket the Northeast region with accumulations of at least 18 to 24 inches of snow.  Strong winds and heavy snow are likely to make travel and mail delivery […]

Posted on 26 January 2015 | 7:54 pm

Postal worker keeps Crossville woman from falling victim to scam

postalscam1You may have bought or sold items on Craigslist or Local Sales Network. Millions of people use these classified online services every day. A woman in Crossville posted a cell phone on Local Sales Network recently, but says she has a postal worker to thank for alerting her to a scam. He asked her to […]

Posted on 26 January 2015 | 6:06 pm